Special measures coronavirus

Covid-19 Test & Vaccination Center

Covid-19 testing is taking place in our Covid-19 Test Center located Boulevard Pachéco 42 (250m from our site Botanique).

1. Covid testing (testing, tracing, pre-travel)

TO MAKE AN APPOINTMENT

  • Testing & tracing

Our Test Center is open 7 days a week, from 9.45am until 5.30pm. You can get tested with or withouth appointment.

  1. You have a Belgian national registration number (NISS): https://testcovid.be/
  2. You do not have a Belgian national registration number (NISS): 02/891.60.00 (from 8am until 5pm, from Monday until Friday)

Any patient sent by their doctor with light symptoms is welcome without appointment.

To bring with you:

  • ID
  • Your GP's medical prescription / SMS / QR Code

Any patient showing more severe symptoms of Covid will always be taken care of by the clinic's emergency department (rue des Cendres 104).

  • Pre-travel

Pre-travel tests can only take place by appointment via https://testcovid.be/. The payment for the test is made online.


RESULTS COVID-19 TEST

Covid test or blood sample: contact your GP or view the result online via the Brussels Health Network.

  1. Open the page: brusselshealthnetwork.be
  2. Click on > Patient
  3. Log in or register with your e-ID or Itsme
  4. Once you are on the portal of the Brussels Health Network, click on > My files
  5. Click on > Results of the lab on the day it was taken

If you are positive: contact your GP.

Emergency departments and labs do not have access to your results. Call your GP if you do not have access to this document.
 

2. Covid vaccination

You can vaccinated with or without appointment.

To take with you:

  •  ID card
  •  Invitation to get vaccinated


Hospitalized patients (visits, delivery & pick-up of packages, preoperative testing)

1. Visits (update 5 July 2021)

Our patients hospitalized on our 3 sites (Botanique, Méridien and Leopold I) can be visited again. Specific guidelines are in place to ensure that visits are safe for patients, teams and visitors:

  •  Visits can be made during specific time slots depending on the units.
  •   Each patient is entitled to a visit (1 person) of 1 hour maximum every 2 days.
  •   Hygiene and safety rules (wearing a hand hygiene mask and social distancing) apply throughout the room visit and when traveling to the clinic.

Exceptions:

  • Maternity: only the partner and the brothers/sisters of the newborn.
  • Pediatric and neonatology units : the two parents
  • Patients in a critical condition or end-of-life: 2 relatives maximum
  • Covid patients end-of-life: 2 relatives maximum
  • Covid kids of babies: only one parent

Delivery and pick-ups services (see further down) are still available for all our patients.

2. Delivery and pick-up of packages

Delivery and pick-up of packages for hospitalised patients
What to do when visits are not allowed? How to manage the laundry of a patient if visits are not allowed? Can I come and give a cellphone, a gift or something else? We have put a delivery/pick-up service in place so that you can keep in touch no matter what.

Site Botanique:  
Delivery between 10.00 and 18.00 at the main entrance
Delivery in the services: between 12.00 and 13.00 and between 16.00 and 17.00
Packages brought in before 15.00 will be delivered on the same day

Site Méridien:
Delivery between 10.00 and 18.00 at the main entrance
Delivery in the services: between 15.00 and 16.00
Packages brought in before 15.00 will be delivered on the same day

Site Leopold I:
Delivery between 14.00 and 16.00 at the reception desk
There is a separated room for the laundry with one cart to pick-up dirty clothes and another one to drop clean clothes.

Packages will only be accepted if they are sealed and clearly identified (name of the patient and service).
The reception team reserves the right to refuse some packages and Clinic Saint-Jean does not take responsibility in case of loss of packages.

3. Testing of patients with planned hospitilisations or arriving via the ER

As security and precautionary measures for our staff and other patients, each patient requiring an hospilisation via the ER or who has a planned hospitalisation will have to get tested for Covid-19 before being admitted. This applies to all patients (vaccinated or not).

Testing takes place Boulevard Pachéco 32 at 1000 Brussels from Monday until Sunday included, from 10am. until 5.30pm. No testing on Wednesday.
 

Accompaniment of people having to come to the clinic

Companions are not allowed. A few exceptions remain:

  • Prental consultations (only for 1st, 2nd and 3d semester echographies): the partner
  • Pediatric unit: 1 parent
  • Reduced mobility patients: 1 companion

All others companies are not allowed.

 

Consultations and exams, teleconsultations, emergencies and measures when I come to the clinic

1. How to make an 2. appointment?

If you have Covid-19 symptoms, do not come to the Clinic and cancel your appointment. If necessary, get in contact with your GP.

You are not able to come to the Clinic because of your health condition and you suffer from chronic issues? Teleconsultation can be a possibility for you. Get in contact with your doctor or with his/her medical secretariat.

2. Teleconsultation

If your doctor schedules a medical teleconsultation (consultation using videochat), you can read our TEAMS tele-consultation guide or view our tutorial.

3. Emergencies

For all emergencies (Covid and non-Covid), go to our emergency department at Rue du Marais. Covid and non-Covid patients are clearly separated in our buildings and facilities.

4. In the Clinic, always follow our recommandation. This way we can protect one another.

Our clinic has enough materials to protect you and our teams (masks for instance). You will receive the necessary material upon arrival at the clinic.

  • Wash your hands everytime it is necessary, and for sure before and after your consultation.
  • Wear a mask all the time during your visit. You do not have one at your disposal? You will give you one upon arrival.
  • Keep 1,5m distance between you and others, all the time and everywhere (waiting rooms, lifts, hallways, …)
  • Do not come too early and, once your consultation is finished, get directly back home after.
  • Come alone at your appointment, unless you bring a child for a consultation or you have limited mobility and require help. All other companions are not allowed..
  • Always favour Bancontact payments.

If you have Covid-19 symptoms, do not come to the Clinic and cancel your appointment. If necessary, get in contact with your GP.
 

What can I do if I don't feel well and have Covid-19 symptoms?

If your doctor has advised you to go to our emergency room, we remind you of the following important information:

  • wearing the mask is compulsory while you are waiting to be picked up;
  • the doctor will decide if your medical condition requires hospitalization;
  • If your symptoms worsen, we will be waiting for you again in the emergency room.

You don't have a general practitioner and you live in Brussels? You can call 1710 if you want to seek medical advice about your state of health in the context of the coronavirus pandemic.

Official websites to find more information about Covid-19