Special measures coronavirus

Covid-19 Test & Vaccination Center

1. Testing

New Covid testing rules have started on December 1st. The government prefers from now on rapid tests.

The pre-travel testing is taking place at our Meridien site.

Practical information:

  • Without appointment.
  • Monday to Friday from 13:00 to 16:00, except bank holidays.
  • Access: rue du Méridien 100 or rue du Moulin 25 (parking entrance) in 1210 Saint-Josse-Ten-Noode. The laboratory is located on the -1 floor.

In case you need to be hospitalized, testing differs depending on the situation.

  • On a planned admission, if you have no symptoms, there will be no automatic testing. However, there is an exception: if you are admitted to cardiac surgery and neurosurgery for an operation, then a test will be performed by us.
  • On an urgent admission, you will go through our emergency room and be tested automatically.
  • If you are admitted to the intensive care unit, you will also be automatically tested.
  • During an inpatient stay, you will no longer be automatically tested every week unless you have symptoms or 2 confirmed cases on the ward you are on.

PCR testing is maintained for all high-risk contacts, with a second test after 7 days and preventive isolation.
When a patient develops symptoms, he is routinely tested.

2. Covid vaccination

The Covid-19 vaccination takes place at the Pachéco vaccination center. The next dose, according to your vaccination schedule, will be administered upon presentation of your identity card.

Practical information:

  • Without appointment.
  • Monday to Saturday from 9:45 tp 17:30.
  • Access: Boulevard Pachéco 42, 1000 Brussels (250m from the Botanique site)

Hospitalized patients (visits, delivery & pick-up of packages)

1. Visits (update 28 June 2022)

New conditions for visits from 28 June
From 28 June, inpatient visits at our 3 sites can be resumed during the following visiting hours:

The Covid is still circulating. As a precautionary measure and to avoid any contamination in the clinic, two conditions must be respected during each visit

  • Maximum 2 visitors per patient
  • The wearing of a mask, social distancing and hand washing before entering the room and after leaving the room remain applicable to all visitors 

You will not be allowed to visit if these two conditions are not respected.

2. Delivery and pick-up of packages

Delivery and pick-up of packages for hospitalised patients
What to do when visits are not allowed? How to manage the laundry of a patient if visits are not allowed? Can I come and give a cellphone, a gift or something else? We have put a delivery/pick-up service in place so that you can keep in touch no matter what.

Site Botanique:  
Delivery between 10:00 and 17:00 at the main entrance
Delivery in the services: between 12:00 and 13:00 and between 16:00 and max 17:00
Packages brought in before 15:00 will be delivered on the same day

Site Méridien:
Delivery between 10:00 and 18:00 at the main entrance
Delivery in the services: between 15:00 and 16:00
Packages brought in before 15:00 will be delivered on the same day

Site Leopold I:
Delivery between 14:00 and 16:00 at the reception desk
There is a separated room for the laundry with one cart to pick-up dirty clothes and another one to drop clean clothes.

Packages will only be accepted if they are sealed and clearly identified (name of the patient and service).
The reception team reserves the right to refuse some packages and Clinic Saint-Jean does not take responsibility in case of loss of packages.

Accompaniment of people having to come to the clinic

Companions are not allowed. A few exceptions remain:

  • Prenatal consultations (only for 1st, 2nd and 3d semester echographies): the partner
  • Pediatric unit: 1 parent
  • Reduced mobility patients: 1 companion

All others companies are not allowed.

Consultations and exams, teleconsultations, emergencies and measures when I come to the clinic

1. How to make an appointment?

If you have Covid-19 symptoms, do not come to the Clinic and cancel your appointment. If necessary, get in contact with your GP.

You are not able to come to the Clinic because of your health condition and you suffer from chronic issues? Teleconsultation can be a possibility for you. Get in contact with your doctor or with his/her medical secretariat.

2. Teleconsultation

If your doctor schedules a medical teleconsultation (consultation using videochat), you can read our TEAMS tele-consultation guide or view our tutorial.

3. Emergencies

For all emergencies (Covid and non-Covid), go to our emergency department at Rue du Marais. Covid and non-Covid patients are clearly separated in our buildings and facilities.

4. In the Clinic, always follow our recommandation. This way we can protect one another.

Our clinic has enough materials to protect you and our teams (masks for instance). You will receive the necessary material upon arrival at the clinic.

  • Wash your hands everytime it is necessary, and for sure before and after your consultation.
  • Wear a mask all the time during your visit. You do not have one at your disposal? You will give you one upon arrival.
  • Keep 1,5m distance between you and others, all the time and everywhere (waiting rooms, lifts, hallways, …)
  • Do not come too early and, once your consultation is finished, get directly back home after.
  • Come alone at your appointment, unless you bring a child for a consultation or you have limited mobility and require help. All other companions are not allowed..
  • Always favour Bancontact payments.

If you have Covid-19 symptoms, do not come to the Clinic and cancel your appointment. If necessary, get in contact with your GP.

What can I do if I don't feel well and have Covid-19 symptoms?

If your doctor has advised you to go to our emergency room, we remind you of the following important information:

  • wearing the mask is compulsory while you are waiting to be picked up;
  • the doctor will decide if your medical condition requires hospitalization;
  • If your symptoms worsen, we will be waiting for you again in the emergency room.

You don't have a general practitioner and you live in Brussels? You can call 1710 if you want to seek medical advice about your state of health in the context of the coronavirus pandemic.

Official websites to find more information about Covid-19