I have an observation, question or complaint to make regarding my stay or my consultation; whom can I contact?

As a patient, you have rights whenever you are treated in a hospital.

I you have a question, observation or complaint about these rights, you can contact the Mediation department. Our mediator can be consulted confidentially by telephone, mail, email or during a discussion.

Mediator : Caroline Stainier

Clinic Saint-Jean
Boulevard du Jardin Botanique, 32
1000 Bruxelles
Tel : 02/221.90.70 (From Monday to Tuesday, from 9:00 to 17:00)
E-mail : mediation@clstjean.be