Care charter

Charte soins

The nursing staff aims to enhance the compassionate element of care provision. This intention is reflected in a charter, based on ethical and institutional values such as respect, confidentiality and safety.

We are committed to:

  • Receiving you in a welcoming and personalised manner.
  • Taking the time to listen to you.
  • Respecting you as a person and respecting your convictions.
  • Keeping you informed of the care being dispensed to you.
  • Keeping the information relating to your stay confidential.
  • Supporting your participation in the care process.
  • Promoting maintenance and recovery of your autonomy.
  • Ensuring that your care is continuous and well coordinated.
  • Preparing with you for your discharge.
  • Being attentive to your comments and suggestions.